Instructions on Right of Withdrawal and Warranty
for Consumers
|
|
| If you are acting as consumer
you may withdraw your order within 14 calendar days without any penalty
and without giving any reason. You may withdraw in written form (e.g.,
letter, fax, or email) or by returning the ordered goods. The period for
exercise of this right of withdrawal shall begin from the day of receipt
of the goods. Timely dispatch of withdrawal notification or the goods is
sufficient. The withdrawal is to be directed to: |
|
Bromba
GmbH, Geisenhausener Str. 11a, 81379 München, Germany, Tel: +49 89
32 66 89 30, Fax: +49 89 32 66 89 31, E-Mail
|
| Implications of withdrawal |
| In the case of withdrawal,
Bromba will refund the full purchase price as soon as the customer has
returned the goods in their original packaging, marked with the customer's
name and address, and as soon as such goods have been received by Bromba. |
| In all cases, return of
the goods shall be at our risk and costs. Only if the full purchase value
is above 40 EUR, you have to pay for return. This does not apply if faulty
goods are delivered or if goods are supplied which are not in accordance
with their description. In such cases, we will always bear the cost of
returns (in the limit of a normal postal parcel shipment). If goods are
damaged or worn by the customer prior to delivery back to us, we reserve
the right to deduct a reasonable cost for any depreciation in value of
such goods. This sum will be set off against sum due to be returned to
the customer. |
| Special note: The
right of withdrawal shall not apply for contracts covering goods which
have been specifically made to the customer's specifications or such goods
as are unsuitable for return due to their condition, and/or goods which
are perishable. Furthermore, the right of withdrawal shall not apply
for contracts covering software products where the seal on the product
packaging has been broken. |
| Warranty follows the BGB
(German Civil Code) without restrictions. |
Bromba GmbH
|
